Welcome to Cape Annie's Lighthouse! We welcome shoppers to our store on Cape Cod, Massachusetts at 807 Route 28 in South Yarmouth, MA, as well as our on-line guests.


CAPE ANNIE'S LIGHTHOUSE
807 Route 28
South Yarmouth, MA 02664

508-398-9790
fax 508-398-9791


Ask for Jim or Ann. We are the owners, the managers, and the only two employees!
capeannieslight@verizon.net

We use store.yahoo and its shopping cart to provide secure on-line ordering and credit card processing. If, for some reason, you do not wish to use this, you may go to our official web site at www.capeannieslighthouse.com and click on "ORDER FORM" from the home page buttons. You may print out a copy of this form, fill it out, and either mail or fax (508-398-9791) it to us. You may also order by e-mail at capeannieslight@aol.com or by phone at 508-398-9790. If the store is too busy for us to take your phone order, we will be glad to call you back at a time that is convenient for you.

STORE HOURS:

JULY & AUGUST - OPEN 7 DAYS
10:00 AM to 5:00 PM (or later)
Open some nights, please call ahead.


Labor Day to the end of June
10:00 AM to 5:00 PM, CLOSED TUESDAYS


We welcome your e-mails and orders 24 hours a day, 7 days a week, but because the shipping department is closed most of the year on Tuesdays, any e-mails received after NOON on MONDAY may not be answered until WEDNESDAY. Any orders received after 9 AM (E.S.T.) on MONDAY will probably not be shipped until WEDNESDAY. You will be notified by e-mail or phone concerning out-of-stock items.


PAYMENT

We accept personal check, money order, MASTERCARD, VISA, and DISCOVER.

EXCHANGES & RETURNS

If you are not satisfied with your purchase, please call us first at 508-398-9790 (or e-mail us). NO UNAUTHORIZED RETURNS WILL BE ACCEPTED. We will gladly authorize a return for a refund (within 10 days), or exchange (within 30 days), after receipt of the item by you. Item(s) must be in new/unused condition, with all original tags, packaging, and paperwork. All returns must be double-boxed (with proper packing material) and, for your protection, all returned items MUST BE INSURED BY YOU. No C.O.D. returns will be accepted.

SHIPPING CHARGES ARE NON-REFUNDABLE, UNLESS IT IS OUR MISTAKE!

SORRY, NO REFUNDS ON ANY BRACELETS IN OUR JEWELRY DEPARTMENT! WE WILL BE HAPPY TO EXCHANGE INCORRECT SIZES, OR ISSUE STORE CREDIT IF YOU ARE NOT PLEASED WITH YOUR PURCHASE.


NO RETURNS ON "SALE" ITEMS. "ALL SALES FINAL" ON THESE ITEMS!! This includes not only items on the "SALE TABLE" page, but ANY items that have been "reduced" in price, ANYWHERE on this web site.

GOODS DAMAGED IN SHIPMENT

Be sure to inspect items as soon as they arrive (within 24 hrs. of receipt). If item(s) has been damaged, please contact us immediately. As the shipper, we have only a limited time to make a claim with the delivery company.

SHIPPING

PLEASE NOTE THAT SHIPPING RATES ARE FOR THE 48 CONTINENTAL UNITED STATES. ALL OTHERS MUST CALL FOR SHIPPING CHARGES.

PLEASE NOTE: UPS charges our account a $6.00 fee for ANY address correction. If the shipping address you've provided is incorrect, incomplete or contains any incorrect information (incorrect street address number, missing apartment number, incorrect zip code, etc.), this $6.00 fee will have to be charged to your credit card.

CURRENT SHIPPING RATES

FREE FOR $99 AND UP!
ONLY $6.95 for orders $40 and under!


Purchase AmountAdd:
0 - $40.00$6.95
$40.01 - $60.00$7.95
$60.01 - $80.00$8.95
$80.01 - $100.00$9.95
$100.01 - $125.00$10.95
$125.01 - $150.00$11.95
$150.01 +$0.00


Most orders will be sent UPS, except lighter packages, which can be shipped cheaper by USPS (post office). Please let us know if you cannot have your order shipped by USPS. Please make a note that shipping prices in table are approximate. Heavy or extremely fragile items will incur higher shipping charges than indicated in chart. Also, remember that UPS will not ship to a PO BOX, so please provide a street address. Addresses with a PO Box will automatically get USPS delivery, which again, will result in higher shipping costs.

PRODUCT AVAILABILITY

We will carefully examine every order and immediately notify you of in-stock/out-of-stock items, and how long we estimate for out-of-stock items to ship. All in-stock items will be shipped immediately.

We will NEVER charge your credit UNTIL the day we ship your order. Therefore, we encourage ordering & reserving NEW RELEASES from Harbour Lights BEFORE they are available!


THANK YOU FOR SHOPPING AT CAPE ANNIE'S LIGHTHOUSE

Any questions or comments?